Can’t change the region of my Apple Store

Hello,

i’ve moved from France to USA this week and i couldn’t reached to change the region of my apple store. I can’t download any US app. They’ve told me to cancel my Apple Music subscription, I did it but it expires only on the 9th of October, so I’m blocked until that date ?

Please help.


Thank you

Posted on Sep 15, 2019 10:56 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2019 10:59 AM

Hello!


That is correct. If you have an active subscription, you will not be able to change the country in iTune or Apple ID.


Change your Apple ID country or region


What to do before changing your country or region

  1. Spend any store credit remaining on your Apple ID. You must also wait for any pending store credit refunds to process before you can change your country or region. Learn what to do if your remaining store credit is less than the cost of a single item.
  2. Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period to change your country or region. You'll also have to wait for any memberships, pre-ordersmovie rentals, or Season Passes to complete.
  3. Have a payment method for your new country or region on hand. For example, German credit cards can be used to buy content only from the German App Store, iTunes Store, or Apple Books.
  4. Back up your iPhone, iPad, or iPod touch to iTunes. You might need to temporarily downgrade your iCloud storage until you switch to the new country or region. You won't lose any iCloud data in the process. After you change your account to a new country or region, re-enroll in a new storage plan to continue using iCloud storage.



2 replies
Question marked as Top-ranking reply

Sep 15, 2019 10:59 AM in response to Taz1998

Hello!


That is correct. If you have an active subscription, you will not be able to change the country in iTune or Apple ID.


Change your Apple ID country or region


What to do before changing your country or region

  1. Spend any store credit remaining on your Apple ID. You must also wait for any pending store credit refunds to process before you can change your country or region. Learn what to do if your remaining store credit is less than the cost of a single item.
  2. Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period to change your country or region. You'll also have to wait for any memberships, pre-ordersmovie rentals, or Season Passes to complete.
  3. Have a payment method for your new country or region on hand. For example, German credit cards can be used to buy content only from the German App Store, iTunes Store, or Apple Books.
  4. Back up your iPhone, iPad, or iPod touch to iTunes. You might need to temporarily downgrade your iCloud storage until you switch to the new country or region. You won't lose any iCloud data in the process. After you change your account to a new country or region, re-enroll in a new storage plan to continue using iCloud storage.



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Can’t change the region of my Apple Store

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