My MacBook pro is stuck on Apple Logo

My MacBook pro is stuck on Apple Logo & is not booting to the desktop. How can I solve this?

Posted on Sep 15, 2019 11:41 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2019 2:03 PM

Hello C02MVEB3FH00,


Welcome to Apple Support Communities! I understand your Mac won't boot up past the Apple icon. I'm happy to help you regain access to your MacBook Pro. Let's start by booting into safe mode. Safe mode helps resolve issues that might keep your Mac from completely starting up: Use safe mode to isolate issues with your Mac

If you issue persists after trying safe mode, follow the steps in this article: Reset NVRAM or PRAM on your Mac


Best Regards.

1 reply
Question marked as Top-ranking reply

Sep 16, 2019 2:03 PM in response to C02MVEB3FH00

Hello C02MVEB3FH00,


Welcome to Apple Support Communities! I understand your Mac won't boot up past the Apple icon. I'm happy to help you regain access to your MacBook Pro. Let's start by booting into safe mode. Safe mode helps resolve issues that might keep your Mac from completely starting up: Use safe mode to isolate issues with your Mac

If you issue persists after trying safe mode, follow the steps in this article: Reset NVRAM or PRAM on your Mac


Best Regards.

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My MacBook pro is stuck on Apple Logo

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