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Iphone XS Max does not charge

My new 1 month old iPhone XS Max does not charge does anyone experience this similar issue? if so how did you fix it?

iPhone XS

Posted on Sep 15, 2019 4:51 PM

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Question marked as Top-ranking reply

Posted on Sep 15, 2019 5:19 PM

Then take it to your Apple Store and let them test it. If there's a manufacturing defect preventing the phone from charging, they'll replace it. It's also possible the Charging Brick or Cable has malfunctioned, so if that's the case, they'll give you new ones. Make sure you take the phone, brick and cable with you.

7 replies
Question marked as Top-ranking reply

Sep 15, 2019 5:19 PM in response to teddy298

Then take it to your Apple Store and let them test it. If there's a manufacturing defect preventing the phone from charging, they'll replace it. It's also possible the Charging Brick or Cable has malfunctioned, so if that's the case, they'll give you new ones. Make sure you take the phone, brick and cable with you.

Sep 15, 2019 5:09 PM in response to teddy298

What are you using to charge your iPhone? Are you using the cable and charging brick you received with the phone? Have you tried a different cable or charging brick?


See if this link helps you: If your iPhone, iPad, or iPod touch won't charge - Apple Support


If nothing helps, you brand new one month old iPhone came with a one year warranty, so schedule an appointment at your Apple Store Genius Bar and let Apple take a look at it.

Iphone XS Max does not charge

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