Exchanging MacBook Pro Within 14 Days

Hello. I currently have the MacBook Pro 2019 with 8GB of RAM. But I'm considering exchanging it for the one with 16GB. I only bought my MacBook a couple days ago so I know I'm well within the return/exchange dates.


However, my question was whether I'd get refunded completely for the laptop and then required to buy the MacBook again or will I just be asked to pay $180 for the RAM?


Thank you.

Posted on Sep 15, 2019 8:50 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2019 9:40 PM

I think it would be handled as a return followed by a new purchase.


Credit is usually by same method as payment. If that over-runs your credit card limit, you may have to call your card-servicer and explain the situation. They can see transactions up-to-the-minute, even if they stall around for three days doing nothing about it, "waiting for it to clear".


But ask at the store after you read the policy:


Returns & Refunds - Shopping Help - Apple


.



5 replies
Question marked as Top-ranking reply

Sep 15, 2019 9:40 PM in response to Jeknee

I think it would be handled as a return followed by a new purchase.


Credit is usually by same method as payment. If that over-runs your credit card limit, you may have to call your card-servicer and explain the situation. They can see transactions up-to-the-minute, even if they stall around for three days doing nothing about it, "waiting for it to clear".


But ask at the store after you read the policy:


Returns & Refunds - Shopping Help - Apple


.



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Exchanging MacBook Pro Within 14 Days

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