You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone frozen on select a wireless network

Select a wireless Network icon appears and iphon 8 plus si frozen. What can I do reset, restart or turn off and on the phone?


Posted on Sep 16, 2019 12:40 AM

Reply
1 reply

Sep 16, 2019 7:27 PM in response to tjboy

Hey tjboy,


Welcome to the Apple Support Communities! I see your iPhone isn't currently responsive, so I wanted to reach out with some assistance. If you're just trying to connect to your Wi-Fi network and it's freezing there, I'd recommend having a look at this article to see if the troubleshooting helps: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support.


However, it sounds like you might be experiencing this during the initial set-up of your iPhone, which changes the troubleshooting you should take. If this is the case, I'd recommend you try setting up the iPhone differently—maybe without restoring from a backup or without selecting any specific wireless connection settings. See if adjusting the set-up factors allows you to proceed further along in the process. Take those findings and contact Apple Support via this link: Contact Apple for support and service - Apple Support.


Cheers!



Iphone frozen on select a wireless network

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.