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why cant i sign in to my apple id?

when i want sign in to my apple id , it give me a massage: could not sign in

so what can i do?





[Image Edited by Moderator to Remove Personal Information]

iPhone XS

Posted on Sep 16, 2019 6:40 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2019 6:43 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset



Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Top-ranking reply

Sep 16, 2019 6:43 AM in response to omid12

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset



Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

why cant i sign in to my apple id?

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