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omid12 Author

Level 1

5 points

why cant i sign in to my apple id?

when i want sign in to my apple id , it give me a massage: could not sign in

so what can i do?

[Image Edited by Moderator to Remove Personal Information]

iPhone XS

Posted on Sep 16, 2019 6:40 AM

Best reply

Eric Root

Level 10

684,081 points

Posted on Sep 16, 2019 6:43 AM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

If necessary

Hard reset

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

Backup - Restore your device from an iCloud or iTunes backup

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why cant i sign in to my apple id?

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