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2019 Imac keeps crashing with everything! Please help

I just purchased a new imac from Best Buy, It seems that the computer crashes on everything. It is the stock 2200.00 machine with a RAM upgrade i did myself.


I try to use Lightroom, crashes, Illustrator, crashes, Go Pro crashes, anything i plug into the rear, it crashes. I'm very frustrated. I did put in 128GB of RAM and i figured the computer would scream. Everything I try to do to be productive crashes the computer. I have taken one back to BB for a replacement but the new one is doing the same thing. Any help, tips, tricks, comments are appreciated.


Thanks!

Posted on Sep 16, 2019 7:36 AM

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Question marked as Best answer

Remove the added RAM and test.

Posted on Sep 16, 2019 7:37 AM

5 replies

2019 Imac keeps crashing with everything! Please help

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