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Safari stumbles

I have top of the line 15" MacBook Pro 2019 with i9 CPU and 32Gb RAM. I have super annoying problem with Safari browser stumbling. It works mostly OK, but ones in a while every minute or so it stops doing anything and just waits for something. After a few seconds it resumes operation. It may happen any time, e.g. when I start typing something or scrolling, etc. I cleaned cache, etc, but nothing happened. Sometimes it looks like the problem went away, but once again it stumbles at random time. E.g. I start scrolling between tabs and it stops responding for a few seconds. All other applications work OK. This only happens with Safari. All software have been updated to the latest. I also have another small MacBook and there is no issue with Safari on this device.

MacBook Pro Retina

Posted on Sep 16, 2019 9:38 AM

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Posted on Sep 16, 2019 9:47 AM

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. 


Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information



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4 replies
Question marked as Best reply

Sep 16, 2019 9:47 AM in response to alekseyfromsan francisco

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. 


Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information



Sep 16, 2019 4:58 PM in response to Eric Root

Look, it's very clear to me that there is some process that runs periodically in the browser UI thread. I do not have any extensions and only one plugin, which is Adobe Flash Player, which is disabled by default for all sites. This is definitely a bug in Safari, but I cannot fix it. Instead I want to identify the page that creates this problem. And I have quite a few of them opened. I am not looking for a general advise, which is all over the internet. Thank you for your help.

Safari stumbles

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