locked i phone 6

I installed the wrong ID on the phone by one letter and the phone locked up. now i can not get the code from i cloud because it is sending the code to the wrong email. is there a phone number to call.

iPhone 6 Plus

Posted on Sep 16, 2019 1:21 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2019 1:23 PM

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.

1 reply
Question marked as Top-ranking reply

Sep 16, 2019 1:23 PM in response to Winnaa59

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.

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locked i phone 6

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