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I was charged for 2 purchases for Roblox that I did not make. I only purchase music and some movies never games.

I was charged for 2 purchases for some game Roblox. I did not purchase games. I only purchase music. I want a refund back to my card for these purchases and also block any game purchases.

iPhone XR

Posted on Sep 16, 2019 6:54 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2019 11:13 PM

If they show on your iTunes account's purchase history, and if you claim you didn't do them (I assume you've changed the account's password etc. if you are saying it's been hacked), contact iTunes Support and see what they say (obviously nobody on here can refund anything).


If you don't want in-app purchases to be possible use Settings > Screen Time > Content & Privacy Restrictions on the device

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Question marked as Top-ranking reply

Sep 16, 2019 11:13 PM in response to Greatness57

If they show on your iTunes account's purchase history, and if you claim you didn't do them (I assume you've changed the account's password etc. if you are saying it's been hacked), contact iTunes Support and see what they say (obviously nobody on here can refund anything).


If you don't want in-app purchases to be possible use Settings > Screen Time > Content & Privacy Restrictions on the device

I was charged for 2 purchases for Roblox that I did not make. I only purchase music and some movies never games.

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