How can I reset my moms old iPad mini? She as changed her email address and can’t remember the password??
iPad mini 3 Wi-Fi
Enter the Apple (iCloud) ID and click Forgot Password.
If she recovers the password, ask her to do the steps in this article to make it 'your' iPad.
If necessary, if she is the original owner, she can take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.
Hi my mom A’s give me her old iPad mini, she as changed her email address and can’t remember her old password so I am unable to reset??
