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US Apple Store deducted money from me

Hi.

I placed a pre-order on two iPhones 11 128gb, the payment was successful, System was withdrawn $ 1498 yesterday.

Everything is fine and I am ready to buy these two phones.


But today I was charged another $ 749, I did not make additional purchases, what is the reason? And how do I get $ 749 back? Both payments went to Apple Online Store.

I hope for your help, thanks.

iPhone XR

Posted on Sep 17, 2019 11:46 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2019 11:52 AM

Go to apple.com and scroll to the bottom. Under Apple Store, check your Order Status to see what shows there. If necessary, to speak with an Apple Specialist call 1‑800‑MY‑APPLE.

1 reply

US Apple Store deducted money from me

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