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noreply@email.apple.com

I received an email from this email address saying my email address was used to sign into imessenger on an iMac 21.5” “mac1的Mac”.

is this a real email from apple?

Posted on Sep 17, 2019 2:15 PM

Top-ranking reply

Kappy

Level 10

361,849 points

Posted on Sep 17, 2019 2:59 PM

About Email and Other Scams

Apple always addresses you by your name or the name they have on file for you. The Email will be from apple.comor itunes.com. Email addresses can be spoofed. You can go to Mail > View > Message > Show all Headers to see more. Apple Emails will never contain an attachment. Apple will never request personal information such as Social Security numbers.

An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.

Avoid Scams

Report phishing email to abuse@apple.com.

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2 replies

Top-ranking reply

Kappy

Level 10

361,849 points

Sep 17, 2019 2:59 PM in response to Tiffanyisabella

About Email and Other Scams

An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.

Avoid Scams

Report phishing email to abuse@apple.com.

Eric Root

Level 10

684,543 points

Sep 17, 2019 2:33 PM in response to Tiffanyisabella

That is a familiar scam email.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Identifying legitimate emails from the iTunes Store

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.

reportphishing@apple.com

noreply@email.apple.com