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Since switching to the iPhone Xs Max with Sprint, I have been unable to receive short code text messages . But receiving normal texts are just fine. My provider tell me everything looks good on their side.
I’ve done all the resets and updating, nothing works! Does Anybody have any suggestions? Thanks.
iPhone XS Max
Hey there thach,
Thanks for reaching out to Apple Support Communities. I understand you’re not receiving short-code messages on your iPhone XS Max. It sounds like you’ve done some thorough troubleshooting so far and I’ll be happy to help with this.
Make sure you’ve completed all the steps in the following article to ensure you’re receiving messages properly on your iPhone:
If you can't send or receive messages on your iPhone, iPad, or iPod touch
If this continues to happen after taking these steps, you’ll want to reach out to Apple Support using the following link to continue to look into this with you:
Best wishes.
Hey there thach,
Thanks for reaching out to Apple Support Communities. I understand you’re not receiving short-code messages on your iPhone XS Max. It sounds like you’ve done some thorough troubleshooting so far and I’ll be happy to help with this.
Make sure you’ve completed all the steps in the following article to ensure you’re receiving messages properly on your iPhone:
If you can't send or receive messages on your iPhone, iPad, or iPod touch
If this continues to happen after taking these steps, you’ll want to reach out to Apple Support using the following link to continue to look into this with you:
Best wishes.
Not receiving Short codes text messages
