Apple Music

If you still have problems,

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html

Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Turn on iCloud Music Library - https://support.apple.com/HT204926