​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


What can I do if the iPhone had the activation lock and do not have contact with previous owner?

Previously bought iPhone XS Max online and just received today and it says “Activation Lock” and I don’t have contact with previous owner, what can I do?

iPhone XS

Posted on Sep 17, 2019 10:40 PM

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What can I do if the iPhone had the activation lock and do not have contact with previous owner?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.