I have found my lost iPad but now it’s asking for a 6 digit passcode but my passcode is 4 digit. It also is in airplane mode. How can I fix the passcode issue?

I have found my lost iPad but now it’s asking for a 6 digit passcode but my passcode is 4 digit. It also is in airplane mode. How can I fix the passcode issue?

iPad Air Wi-Fi

Posted on Sep 18, 2019 8:33 PM

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Posted on Sep 18, 2019 10:29 PM

It sounds like what you're seeing is the 6 digit code for "Two Factor Authentication", not your passcode. Do you have another Apple device signed into the same iCloud account that your iPad uses? (iPhone, Mac, another iPad?) Go to the other devices for the prompt to get the code on the other device, then enter that into your iPad.


If you do not have another Apple device on the same iCloud account, you should see an option below the 6 digit code prompt to allow you to get the code via your designated phone number associated with your Apple ID.

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Question marked as Top-ranking reply

Sep 18, 2019 10:29 PM in response to Annaaust

It sounds like what you're seeing is the 6 digit code for "Two Factor Authentication", not your passcode. Do you have another Apple device signed into the same iCloud account that your iPad uses? (iPhone, Mac, another iPad?) Go to the other devices for the prompt to get the code on the other device, then enter that into your iPad.


If you do not have another Apple device on the same iCloud account, you should see an option below the 6 digit code prompt to allow you to get the code via your designated phone number associated with your Apple ID.

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I have found my lost iPad but now it’s asking for a 6 digit passcode but my passcode is 4 digit. It also is in airplane mode. How can I fix the passcode issue?

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