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Level 1

4 points

I am trying to erase iPad and give it to my daughter but it won't let me because I don't have the iCloud information

I have the ipad that I bought my mother in law and she has passed away. I am trying to erase the ipad and give it to my daughter but it wont let me because I dont have her icloud information. What do I do?

[Re-Titled by Moderator]

Posted on Sep 19, 2019 8:36 AM

Best reply

macjack

Level 10

111,180 points

Posted on Sep 19, 2019 8:40 AM

How to request access to a deceased family member's Apple accounts - Apple Support

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I am trying to erase iPad and give it to my daughter but it won't let me because I don't have the iCloud information

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