iPhone XS Max black screen
My one year old Max has just died on me and I’ve tried the all the button pushes but it won’t come to life!
iPhone XS
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My one year old Max has just died on me and I’ve tried the all the button pushes but it won’t come to life!
iPhone XS
If your screen is black or frozen
If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:
If your device still won't turn on or start up
Plug in your device and let it charge for up to one hour.
After a few minutes, you should see the charging screen.
If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your device still doesn't turn on, see what to do next.
If your device turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
If your screen is black or frozen
If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:
If your device still won't turn on or start up
Plug in your device and let it charge for up to one hour.
After a few minutes, you should see the charging screen.
If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your device still doesn't turn on, see what to do next.
If your device turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
iPhone XS Max black screen