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iTunes disabled

phone keeps saying iTunes and apple disabled how do I fix it ?

iPhone XR

Posted on Sep 19, 2019 9:59 AM

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Question marked as Best reply

Posted on Sep 19, 2019 10:04 AM

Do you mean this message? -->


'If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.' Click on the link in the document and follow instructions. --> https://support.apple.com/HT208856


Note: "Apple" isn't disabled, the "App Store" is.

1 reply
Question marked as Best reply

Sep 19, 2019 10:04 AM in response to felicity74

Do you mean this message? -->


'If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.' Click on the link in the document and follow instructions. --> https://support.apple.com/HT208856


Note: "Apple" isn't disabled, the "App Store" is.

iTunes disabled

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