Charges for $155.38 I did not purchased. Help

Why is Apple trying to charge my credit card for the above mentioned charge when I didn’t even purchase anything in that amount or totaling that amount?! Please help or explain and help. Thank you very much

iPhone XS Max

Posted on Sep 19, 2019 10:11 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2019 10:22 AM

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts. --> https://support.apple.com/HT201382


You do not say where you see this purchase. If you see it in an email or a message, and if you can not see it using the methods discussed in the link(s) above, there is the possibility you are being scammed.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759

2 replies
Question marked as Top-ranking reply

Sep 19, 2019 10:22 AM in response to Lizfirst

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts. --> https://support.apple.com/HT201382


You do not say where you see this purchase. If you see it in an email or a message, and if you can not see it using the methods discussed in the link(s) above, there is the possibility you are being scammed.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759

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Charges for $155.38 I did not purchased. Help

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