iphone is disabled
i can not recieve messages or pick phone calls because my phone is disabled. please help. I was have touch screen issues and then mistakenly touch the wrong button and phone went disable
Hi juliette227,
You probably accidentally entered the wrong code and triggered a security feature. You will have to erase your phone and then restore it from a backup.
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support --> http://support.apple.com/HT204306
If it isn't working then you are not successfully getting it into Recovery Mode. Try again. Hold the power and home buttons down for quite a while to get the connect to iTunes display on the device.
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support - https://support.apple.com/HT204095
