After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
Just a suggestion which you may have already tried, but on my phone if I click on the info icon at the top and scroll to the bottom it says x number of images in iCloud and there is an option to download them. Hope this helps
Settings => Contacts => Accounts => whatever accounts you have in there shut off all the switches except "email". Keep the iCloud account as is and make sure you have syncing for messages and contacts on.
I'have the same issue since i've got an iPhone 12.
During the iMessage indexation, I can see the button " xxx images in iCloud " Download. But now, the indexation is over and this button disappear and it still miss 95% of my photos in iMessage / Info...
Already tried to restart the iPhone & desactivate/activate iMessage in iCloud
Just spent a whole bunch of time in chat with Apple Support. Nothing resolved. This is truly a bug that needs attention. All the photos are there on my Mac in message, but not all is in iOS.
No , everything gone even after escalating to engineer.
Would you recommend doing a backup from the new phone before restoring the new phone and "setting up as new phone"? I believe when I set mine up I chose the other option.. thinking this may work.
Photos in iMessage disappeared after ios13 update
