Safari 13 hangs using whatsapp
Connecting to web.whatsapp.com hangs Safari 13.
MacBook Pro with Touch Bar
Connecting to web.whatsapp.com hangs Safari 13.
MacBook Pro with Touch Bar
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
WhatsApp seems to have fixed this Problem as of Sat. Sept. 21st 2019 in the morning MET. Kill Safari 13 and reload the WhatsApp WebApp before it hangs.
It's already fixed by WhatsApp, just logout and login, then it works in the normal safari window.
Yes...
Today, after signing out and in again, it started to work without crashing.
Hello, found a solution, simply download WhatsApp and install and it works.
I just might found a temporary solution.
Open WhatsApp Web in New Private Window in Safari.
Same here. Looks like something in whatsapp web is not compatible with Safari 13 engine.
I'm waiting a fix update to repair that.
Have you contacted the web. site support to see if they have any suggestions?
the bug has re-appeared with the introduction of Safari 13.0.1 😩
Today, as of September 28, it is fixed "again".
It is something to fix by WhatsApp, and it seems like they will have to tweak something, every time safari updates.
When I try to open a chat window in WhatsApp, my Safari 13 crashes, too.
It's MacBook Air, 2019 with 16 Gibs of Ram.
This definitely seems like a problem of Safari 13, because WhatsApp continues to work in FireFox without any problem.
You would need to restore the entire computer to a backup made prior to installing Safari 13.
Same here (MBP Retina, 15-inch, Mid 2015)...
same with me..
So far Safari 13 killed my extensions and now this. I wish there would have been a warning! Anyone knows how to downgrade to 12? TimeMachine doesn't seem to allow it :(
Safari 13 hangs using whatsapp