Missing pop3 email sent folder at IOS13

Correct. What everyone needs to do is to open a case with Apple. Apple don't read this discussion group. The more cases that are brought to their direct attention the sooner they will act to fix the issue. It's no use us discussing amongst ourselves. It's definitely a software issue that Apple need to address and fix.

I know Apple does not look at the forum to find bugs and I have already submitted a bug report after discovering the issue. I disagree that it is of no use to discuss. It is helpful to know whether it is a common issue or issue specific to one person. Some temporal work around could be helpful.

Hi coldwaves. I’m curious as to whether you lost your entire inbox when you first upgraded to ios13. That’s how my problems started. I lost a few thousand emails stored on my iPhone. Fortunately they were also stored on my iPad (still on ios12) which I’m now too scared to update to ios13 incase my stored inbox emails disappear from there too.

So I just figured out what my issue was. I was using Pop3 when I totaly forgot that GoDaddy (email) was using Imap. Once I used those settings all of my folders are now synced correctly to my phone! Hope this helps for whoever is using GaDaddy. Use the imap.secureserver.net settings.

Still the draft folder is empty with iOS 13.1.3, apparently they don't want us to use pop3 mail or they don't interested to fix this. However for are that use pop3 mail this is important. I wish I could go back to version 12 and I don't give a fuck for dark version and other similar bullshits.

The drafts not Saving is the main problem. First, I lost all my drafts which were important when I did the update. Secondly, it will still not save a NEW draft. I also have an All Drafts folder now which I didn’t have before but nothing will save to that either. Drafts just won’t save at all.

Same issue here. Updated to 13.1.3 this morning. Sent, Drafts folders gone. Spoke to multiple senior people in support and none could help over nearly 4 hours of call time. They said it was *not* a known issue. Last 2 swore they were still supporting POP accounts, but concluded there was nothing they could do but tell me to wait and see if the folders magically came back. I wiped the whole phone and refreshed using a backup from 2 days ago. Nada. didn't change a thing. I pointed out the failure to save drafts was obviously a different issue than the disappeared content of the folders. After an hour and 23 minutes he said thee was nothing else he could do. Promised to send case # by email and didn't do it. Total fail Apple.

Same thing happened to me. Eventually my sent folders came back and then I discovered I had something called an all sent folder and all my old sent emails were not in there at first but then I deleted my email account and then set it up again. Just be sure you know your ingoing and outgoing server names before you delete.I screenshot of mine so I would have them in case I forgot. Then when I reinstalled the email eventually sort of magically an overnight all my sent emails appeared in the all sent folder, but they are not in the regular email sent folder. And still owe my drafts are gone

I called Apple support regarding the drafts not saving issue a week ago, and they had me install 3 profiles on my iPhone, do a screen recording of the issue, and he ran diagnostics.

Just heard back, with what appears to be a work around fix. It worked for me, even after shutting down and restarting iPhone.

Open photos, tap select in upper right corner, select a photo, tap share (up arrow in lower left corner), use mail, then tap cancel, save draft. Went to mail draft folder and draft was saved.

Went to mail app, saved a draft, and the draft was saved in draft folder. The support person I spoke to said saving a draft from the photo app apparently created the code that the mail app needs to save drafts from the mail app.

He's communicating to engineering, so hopefully this will be addressed in the next update, but for now, those experiencing this annoying issue can the use the above.

Let us know if this works for you as well.

Worked once. Then I did a hard reset and drafts folder disappeared again and now doesn’t work at all with a photo. Do a reset on your phone and I’m sure your drafts folder and all it’s contents will disappear. Let me know.

Ditto here. Folders reappeared off an on, but contents have never reappeared. I tried the sending a photo workaround and it save to the ALL Drafts folder but NOT to the draft folder for the POP account.

Most probably this story with saving the photo is a joke of someone and not real. the problem is that there is an error somewhere in the code and the draft emails are disappearing, this can not be changed with photos or other similar jokes, only maybe with a new update of the program this can be solved.

No--not a joke. As I said this was recommended by the Apple phone support guy.

It worked for me, and hasn't reverted to the bad behavior since (only been a day, but I've quit the mail app several times, and restarted the iPhone several times, and still good).

Have you tried it yourself?

Just trying to pass along my experience in the hopes it would help the community.

I tried the thing with the photo, and it did work, but only until I close the email application and re-opened it, then it was gone again. The other huge issue as far as I’m concerned is the fact that I have lost very important drafts and cannot figure out a way to get them back, even though I have already deleted the email app and reinstalled it, and done everything suggested here. The only thing I haven’t done is actually call my pop3 email provider which is EarthLink and see if they have any ideas.

The drafts folder and saving drafts works on my Gmail which is not a pop3 account and on my work email, so it’s definitely a pop three problem, and I am assuming that Apple just doesn’t support it anymore? You would think with as many people as have pop3 emails they would at least tell you ahead of time that the new update will not support it anymore.