I buy the apple care when I buy this mac. but I drop it to the ground, and the case is deformation, can I use the apple care to fix it? how much I need to pay for it? the screen and other things is ok, just the case.
If you purchased Apple Care Plus then 2 incidents of accidental damage are covered after the deductible.
You can only buy one kind of AppleCare, and that is AppleCare+. When you buy a Mac it comes with a 1 year warranty - AppleCare. AppleCare+ extends that warranty to 3 years and adds some things, like two incidents of accidental damage.
If you use macjack's link and put in your serial number, you should be able to tell if you have Applecare or Applecare +. If it is still not clear, contact Apple support and simply ask.
Applecare + for Macs is only available in the US and has only been offered for about a year and a half to two years or so. Before that, the regular Applecare was the only option available. I purchased a refurb MBP in mid 2017 and still purchased the old Applecare for it. That plan does not include accidental damage.
nice to hear that, but I don't really remember which apple care I buy, how can I check it? juct can't find the email. thx!
OK, I got it, thank you so much!
You're welcome.
about apple care
