Pages has stopped responding - iCloud

I've just bought 2TB of iCloud storage for one purpose, and that purpose is not working!!


Has anyone else ever received the following message when opening Pages from the iCloud.com website:


Pages has stopped responding.


I've expanded on the details of this error, and it mentions the following:


ERROR TITLE

undefined is not an object (evaluating 'n.length')


ERROR TYPE

UNCAUGHT_EXCEPTION


ERROR CONTEXT

https://www.icloud.com/applications/bight/4B112/en-us/main.js:11:3628614

[native code]

https://www.icloud.com/applications/bight/4B112/en-us/main.js:11:3628825

i@https://www.icloud.com/applications/bight/4B112/en-us/main.js:11:418167

r@https://www.icloud.com/applications/bight/4B112/en-us/main.js:11:694705

promiseReactionJob@[native code]


Is anyone able to look at this and help me access Pages because I really need to use this app... hence why I paid for additional storage!! I've added a screenshot for context.


Thanks

MacBook Pro

Posted on Sep 20, 2019 11:53 AM

Reply
2 replies

Sep 21, 2019 5:44 PM in response to saff.tropical

Hi saff.tropical,


Thanks for reaching out in Apple Support Communities. I see from your screenshot you're getting a "Pages has stopped responding" error when trying to use Pages through iCloud.com. I can see why you'd reach out about this behavior; I'd like to help. I'd recommend trying the steps below:



If the issue persists, I'd recommend reaching out to Apple for additional assistance: Contact Apple Support



Best Regards.

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Pages has stopped responding - iCloud

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