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new IOS 13 completely screwed up my iphone 7.

My question is why did this update even download on to my phone when I have updates shut off? Is it because I was talking crap about my phone being screwed up while out of town. The battery dieing because I was out of town. I now have a picture of a apple with a line under it. Itunes says it has ios 13 installed. I have 32GB phone and 28.79 GB free

Check the pics. I cant access the phone how am I gonna shut off find my phone DDDAAAAA


iPhone 7

Posted on Sep 20, 2019 4:46 PM

Reply
2 replies

Sep 22, 2019 10:50 AM in response to RonronS

Hey there RonronS,


Thanks for reaching out to Apple Support Communities. I understand your iPhone 7 is not starting up as expected, and you’re having issues restoring it. It's hard to determine why the update occurred without someone approving it but I’ll be happy to help you with getting it up and running.


You have a couple of options in order to continue with restoring your iPhone. One is to go to the iCloud website, and remove your device from Find my iPhone there. Take a look at this article for info on how you can do this:


iCloud: Remove your device from Find My iPhone


The other option is to place your iPhone in recovery mode. You can read more about how to do this using the steps from this link:


If you can't update or restore your iPhone, iPad, or iPod touch


If your iPhone will still not start up after restoring, it may need service. You also mentioned an issue with the battery life on it. All rechargeable batteries are consumable components that become less effective as they chemically age. If it does start up, go and check the Maximum Capacity in Settings > Battery > Battery Health. If it’s at 79% or lower, it may be time to replace your battery. In either of these cases, you can use the following link to reach out to Apple Support to look into your service options with you:


Contact Apple Support 


If it’s at 80% or higher, follow the tips in this link to maximize the amount of time your device runs before it needs to be recharged:


Batteries - Maximizing Performance


Best wishes.

new IOS 13 completely screwed up my iphone 7.

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