Where is find friends in iPhone 11

just got my iPhone 11, I tried to install find my friends and it says not available in this device. Is that true?

iPhone

Posted on Sep 20, 2019 9:55 PM

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Posted on Sep 21, 2019 3:30 AM

Find My Friends and Find iPhone apps have been combined into a single app called Find My

16 replies

Sep 22, 2019 6:45 AM in response to ProustGiulio

Hi, Giulio. Yes, it's what I mentioned before but will try to summarize below:


  • Go into Settings > Your Name > Ensure that "Find My" is listed below
  • If "Find My" is found, click on it to ensure that "Find My iPhone" is on
  • If "Find My" is there, but you cannot find it on your iPhone:
    • Go to your Widget page (from home screen swipe right)
    • Up at the top of your Widget page is Spotlight/a search bar: Enter "Find My"
    • (Alt: Ask Siri to "Open Find My")
  • If "Find My" pops up, it's more than likely on your iPhone...search every folder you have to find it (I had actually put it in a folder where it had no reason for being...operator error, to be sure)
  • If you cannot find "Find My," you'll have to first backup to iCloud (extremely important), then fully erase your iPhone and, finally, restore your content from you iCloud backup. It is very important that you do NOT restore from an iTunes backup/one you have made on your computer.


I think that's it. Please let me know if anyone would like me to clarify.



Sep 22, 2019 9:38 AM in response to ProustGiulio

Giulio,


Thank you for your comments/questions, and your English is beautiful.


To clarify:

  • Backup the iPhone 11 to iCloud
  • Fully erase iPhone 11
  • Restore the iPhone 11 from iCloud


The reason to backup and restore the iPhone 11 from iCloud rather than an iTunes backup is that an iTunes backup would likely not have "Find My..." on it if one could not find it on their iPhone.


I hope this helps.


Bob

Sep 22, 2019 7:16 AM in response to carbon430

Great job Carbon, thank you.

Only some doubts related to your last point (my English is not good, so please be patient and confirm if I've correctly understood that point).

You wrote: If you cannot find "Find My," you'll have to first backup to iCloud (extremely important), then fully erase your iPhone and, finally, restore your content from you iCloud backup. It is very important that you do NOT restore from an iTunes backup/one you have made on your computer.


Backup to iCloud: are you talking about your 11 or about your XS?

Fully erase your iPhone: 11? then restore from XS's iCloud backup onto your 11?

TIA

Giulio




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Where is find friends in iPhone 11

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