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Ordered iPhone 11

This is actually my first iPhone Purchase and when I got the phone, i always but a glass screen protector on it and when i took off the plastic, the iphone already had 3 deep scratches, can I take it back and get a new one ? I mean when I buy something it I always Expect it to be new.

iPhone XR

Posted on Sep 21, 2019 12:30 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2019 11:48 AM

You will have to take it up with whatever company you bought the phone from. We are just users like you are and cannot speak for Apple or any other seller.

1 reply

Ordered iPhone 11

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