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So I recently got an iphone 11 and I’m in the process of backing up info and putting it onto my new phone. I’ve gotten all of my stuff except previous messages. What happened or what should I do to get those?

I can’t figure out how to get my old messages back onto to my new phone

Posted on Sep 21, 2019 4:02 AM

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Posted on Sep 21, 2019 5:46 AM

Are you using the same Apple ID on the new phone that you used on the old phone?


If you were syncing Messages with iCloud, have you set up iCloud syncing on the new phone?


Messages in iCloud


If you weren't syncing messages with iCloud, the messages should be part of the backup of the old phone. If you restore the backup, you should get the messages.


Backup - Restore your device from an iCloud or iTunes backup

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Question marked as Best reply

Sep 21, 2019 5:46 AM in response to catie176

Are you using the same Apple ID on the new phone that you used on the old phone?


If you were syncing Messages with iCloud, have you set up iCloud syncing on the new phone?


Messages in iCloud


If you weren't syncing messages with iCloud, the messages should be part of the backup of the old phone. If you restore the backup, you should get the messages.


Backup - Restore your device from an iCloud or iTunes backup

So I recently got an iphone 11 and I’m in the process of backing up info and putting it onto my new phone. I’ve gotten all of my stuff except previous messages. What happened or what should I do to get those?

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