Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My payment method on icloud

My payment method is continually declined even though all the information is correct. I've reentered the details but no result. I can't upgrade my storage. Could any of you help?

Posted on Sep 21, 2019 5:39 AM

Reply
Question marked as Apple recommended

You have to use the iTunes Store for the country you are currently in, and use a credit (or debit) card issued in that country and registered to an address in that country.


If all these conditions are true and it's still not working, contact Support: iTunes Store - Contact Us - Official Apple Support


Posted on Sep 21, 2019 8:09 AM

3 replies

My payment method on icloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.