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User profile for user: jonita49
jonita49 Author
User level: Level 1
7 points

My Macbook Pro won’t start up

It won’t start up, even when I press and hold the power button


[Re-Titled by Moderator]

Posted on Sep 21, 2019 6:27 AM

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User profile for user: HWTech
HWTech
User level: Level 9
60,332 points

Posted on Sep 21, 2019 11:49 AM

Try an SMC reset.


Check your power adapter.

https://support.apple.com/en-us/HT203207

or

https://support.apple.com/en-us/HT204652


Take your laptop to Apple or an Apple Authorized Service Provider to be serviced.

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,526 points

Sep 21, 2019 12:35 PM in response to jonita49




If your Battery is dead you will not be able to start unless you are plugged into the mains.


Once you get it booted up, check your battery condition, holding the option key and click the battery icon in the upper right menu bar. Anything other then Condition: Normal needs to be serviced.




About Mac notebook batteries - Apple Support

https://support.apple.com/en-us/HT204054


Determine battery cycle count for Mac notebooks - Apple Support

https://support.apple.com/en-us/HT201585


Batteries - Maximizing Performance - Apple

https://www.apple.com/batteries/maximizing-performance/





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My Macbook Pro won’t start up

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