Apple Event: May 7th at 7 am PT
In the last couple days none of my apple tv's are responding to my remotes. The light blinks when i use the remote but nothing moves on the screen/apple tv. I have tried to reset the box by unplugging and also re-pair the remote to the box but that also does not work. Please advise.
Thank you for identifying a 3rd generation model.
If the status light blinks, then it acknowledges receiving a signal, but that will be ignored if that remote wasn’t linked/paired (properly).
Please try to unlink and link again, as indicated in If your Apple TV remote isn’t working - Apple Support. Do both step 2 and step 3, in the second half of that support page.
If you have multiple Apple TVs, then the remotes may have been swapped, causing remotes to no longer be linked to the intended unit. That is my guess of what may have happened.
If you replaced a battery in the remote, then that might also be a reason to lose the link.
Thank you for identifying a 3rd generation model.
If the status light blinks, then it acknowledges receiving a signal, but that will be ignored if that remote wasn’t linked/paired (properly).
Please try to unlink and link again, as indicated in If your Apple TV remote isn’t working - Apple Support. Do both step 2 and step 3, in the second half of that support page.
If you have multiple Apple TVs, then the remotes may have been swapped, causing remotes to no longer be linked to the intended unit. That is my guess of what may have happened.
If you replaced a battery in the remote, then that might also be a reason to lose the link.
What is your model Apple TV? Identify your Apple TV model - Apple Support
What is your model remote? Identify your Apple TV remote - Apple Support
A1469 for all
thank you.
Apple Tv no longer responding to remotes
