Suspicious activity

Question

Level 1

8 points

Suspicious activity

Hello,

Today I received an email from a suspicious account saying that someone tried to get into my account and that my account is now blocked until i provide them with my identification. I might have not failed for that trick but I still wanted to report it for security reasons of myself and other users. Further I will provide you with two screenshots, one is the email, one is the address from which an email has been sent. I hope this will be of any help.

[Image Edited by Moderator to Remove Personal Information]

iPhone 7

Posted on Sep 21, 2019 9:33 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,275 points

Sep 21, 2019 9:35 AM in response to katarina225

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. You won’t receive a response.

reportphishing@apple.com

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Answer 2

macjack

Level 10

111,242 points

Sep 21, 2019 9:37 AM in response to katarina225

It's a scam. Apple does not notify you that your account will be locked. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Forward it as an attachment to reportphishing@apple.com

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