I just looked under apples “ my support” To see if my new iPhone 11 pro max is listed For coverage.
the iPhone 11 is not listed as covered.
my payment plan shows that I will be paying for Apple care theft and lost which is what I want.
do I need to register the iPhone 11 to Apple care?
Do this.
Setting | General | About
Your AppleCare status will be shown on the screen.
You need to call Apple directly and ask for AppleCare Administration.
This happened to us as well. The first phone (of two) we ordered, is already in service and we did not receive the AppleCare plan email. The other phone, which is being shipped, the email arrived already.
I knew something wasn't right with that. And it turns out it wasn't right. AppleCare had no record of me purchasing the plan and I had to actually send them proof. They were very nice about it and I now have the plan details for both phones. But had I not called them, the plan would have never shown on the phone we just got Friday.
It will take about 72 hours for the plan to appear in the Settings > General > About.
But based on what you've written, I recommend you call them.
No, you shouldn't have to. If, when you purchased this phone directly from Apple and added the AppleCare+ w/Theft & Loss plan, your new phone will already be registered with Apple.
I just spoke to Apple Support about this exact thing and they said it should show up in about 72 hours.
Follow up: I received an email at 9:03 p.m. on Saturday night thanking me for purchasing AppleCare+ for my wife's iPhone which I ordered on 9/18, five days after I ordered my iPhone. I have my iPhone and I have not received any indication from Apple about the AppleCare+ but I have the agreement number and corresponding serial number for my wife's AppleCare+ for a phone we won't even receive for about a week. Very strange.
Follow up #2: I received my email tonight with my AppleCare+ coverage agreement number and related information. My iPhone Settings: General: About is still not updated, but I expect it will be by tomorrow.
That screen shows the same status as the checkmycoverage.apple.com page shows. In other words, it does not show the phone as being covered yet.
I didn't need to do that. See my update below.
Follow up #3: I received the email last night and I just checked Settings: General: About and it is showing on that screen as well. I hope you are having the same luck on your end.
Purchased Apple care with iPhone 11
