Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trouble removing results from http://search1123446-a.akamaihd.net on Safari

I have the safe finder/http://search1123446-a.akamaihd.net virus on my Safari. However, I've gone into preferences and changed my homepage and search engine preferences, and it still pops up. Plus, I have no extensions and the safe finder app is not in my application folder.


What do I need to fix this?


Thanks!

Posted on Sep 21, 2019 12:04 PM

Reply
Question marked as Best reply

Posted on Sep 21, 2019 12:07 PM

You have adware/malware installed. Use  Malwarebytes Anti-Malware for Mac. It may be necessary to run more than one scan. After scanning a couple of times, restart the computer and test. If necessary, follow the manual instructions.  Do not download any other programs that are listed in the articles.   Malwarebytes uninstall


Safe Finder Uninstall


Safe Finder Uninstall (2)


Safe Finder Uninstall (3)

3 replies
Question marked as Best reply

Sep 21, 2019 12:07 PM in response to fberman

You have adware/malware installed. Use  Malwarebytes Anti-Malware for Mac. It may be necessary to run more than one scan. After scanning a couple of times, restart the computer and test. If necessary, follow the manual instructions.  Do not download any other programs that are listed in the articles.   Malwarebytes uninstall


Safe Finder Uninstall


Safe Finder Uninstall (2)


Safe Finder Uninstall (3)

Trouble removing results from http://search1123446-a.akamaihd.net on Safari

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.