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What if you don’t know who the previous owner is and it ask for their Apple ID and password??

What if you don’t know who or where the previous owner is??

iPhone 5s

Posted on Sep 22, 2019 6:35 AM

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Posted on Sep 22, 2019 6:41 AM

There is nothing you can do. If possible, contact the seller and get your money back. Without the AppleID password you can not disable activation lock thus cannot use that device yourself. Apple will not get involved with any issue between seller and buyer in a private party sale or exchange of personal property.

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Sep 22, 2019 6:41 AM in response to kllopez76

There is nothing you can do. If possible, contact the seller and get your money back. Without the AppleID password you can not disable activation lock thus cannot use that device yourself. Apple will not get involved with any issue between seller and buyer in a private party sale or exchange of personal property.

What if you don’t know who the previous owner is and it ask for their Apple ID and password??

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