Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 13 problems

iOS 13 have problems, my icons turns dark with no image. For example: whatsapp icon it’s not green as usual, after i upgraded to iOS 13 the icon it’s black, just a black square. Most of my icons are like this. What can i do?

iPhone 7 Plus

Posted on Sep 22, 2019 7:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2019 7:03 AM

Reboot your phone.


  • Pad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


1 reply
Question marked as Top-ranking reply

Sep 22, 2019 7:03 AM in response to OneTrickGirl

Reboot your phone.


  • Pad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


iOS 13 problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.