iOS Update is not shwoing in the iCloud storage

Well my older iPhone 7+ is now on ios version 12.1.4 and i wanted to delete the update from the storage but its not showing up there.


I googled the problem and I already tryed to re-open the settings and also to restart/reboot the iphone but both didnt work out.

Posted on Sep 22, 2019 8:37 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2019 10:06 AM

Hi kuum0,


Thank you for posting in the Apple Support Communities. From my understanding, it sounds like you’re having trouble deleting the iOS update. I’d love to help. 


Be sure that you’re looking in iPhone Storage settings, rather than iCloud settings. The steps to take are found in the section, “Remove and download the iOS update again” here: Get help with over-the-air iOS updates


If you’re still unable to update over Wi-Fi, try updating using iTunes. Before doing so, be sure your device is fully backed up to iTunes or iCloud. When you’re ready, here are the steps to take: Update your iPhone, iPad, or iPod touch


I hope this helps get you started. Kind regards.

1 reply
Question marked as Top-ranking reply

Sep 24, 2019 10:06 AM in response to kuum0

Hi kuum0,


Thank you for posting in the Apple Support Communities. From my understanding, it sounds like you’re having trouble deleting the iOS update. I’d love to help. 


Be sure that you’re looking in iPhone Storage settings, rather than iCloud settings. The steps to take are found in the section, “Remove and download the iOS update again” here: Get help with over-the-air iOS updates


If you’re still unable to update over Wi-Fi, try updating using iTunes. Before doing so, be sure your device is fully backed up to iTunes or iCloud. When you’re ready, here are the steps to take: Update your iPhone, iPad, or iPod touch


I hope this helps get you started. Kind regards.

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iOS Update is not shwoing in the iCloud storage

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