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iPhone exchange

I would like to exchange my 10s for the bigger screen. The phone was purchased in August at the Apple store in Carlsbad, CA. How can I go about doing this?

iPhone XS

Posted on Sep 22, 2019 9:48 AM

Best reply

QuickTimeKirk

Level 10

125,953 points

Posted on Sep 22, 2019 9:55 AM

You only had 14 days to return it for a full refund. That period it over.

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5 replies

Best reply

QuickTimeKirk

Level 10

125,953 points

Sep 22, 2019 9:55 AM in response to tkinneycissna

You only had 14 days to return it for a full refund. That period it over.

Sep 22, 2019 9:50 AM in response to tkinneycissna

The best you can do is use it as a trade-in on a new one.

Sep 22, 2019 9:54 AM in response to tkinneycissna

Even if I just bought it less than 30 days ago?

Sep 22, 2019 9:57 AM in response to QuickTimeKirk

what is the trade in value of the phone?

Sep 22, 2019 9:59 AM in response to tkinneycissna

I don't know. Go to Apple.com and run the test.

iPhone exchange