I have been charged for in app purchases that are not showing up in my History. Charges appear on my credit card but we don't have access to the items purchased. How do I request a refund for these?
Good afternoon Beescees,
Welcome to the Apple Support Communities!
I understand you are seeing a charge on your credit card for an item that does not show up in your purchase history.
See your purchase history in the App Store or iTunes Store
If this is a purchase that you initiated, click the link below to review this transaction with the iTunes Store support team:
Support - Subscriptions and Purchases
If this is an unfamiliar charge, review the information in this resource:
If you see 'itunes.com/bill' or an unfamiliar charge on your statement
Take care.
Good afternoon Beescees,
Welcome to the Apple Support Communities!
I understand you are seeing a charge on your credit card for an item that does not show up in your purchase history.
See your purchase history in the App Store or iTunes Store
If this is a purchase that you initiated, click the link below to review this transaction with the iTunes Store support team:
Support - Subscriptions and Purchases
If this is an unfamiliar charge, review the information in this resource:
If you see 'itunes.com/bill' or an unfamiliar charge on your statement
Take care.
Help with a refund that is not showing up in my purchase history
