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Level 1

4 points

New apple email address

I changed the email address on my apple account before signing out of my iPad. It's now asking me for the old password for the old account which I can't remember. Is there anyway to get this sorted?

iPad mini 3 Wi-Fi

Posted on Sep 23, 2019 6:07 AM

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Eric Root

Level 10

684,045 points

Posted on Sep 23, 2019 7:11 AM

If you only changed the email address and didn't create a new ID, try the password for the ID you are using.

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