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sonam1977 Author

Level 1

4 points

Apple ID security question.

Hi guys, I am trying to log into my App Store and I can not log into the iTunes. My Apple ID and password are correct but somehow it keeps asking me security questions and I tried the procedure to change security question but now I am receiving the message stating the I can not change the security question due to insufficient information. Is anyone been through with same issue and how to get pass it. Thanks.

Posted on Sep 23, 2019 11:49 AM

Top-ranking reply

Niel

Level 10

733,277 points

Posted on Sep 23, 2019 11:50 AM

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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Apple ID security question.

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