CarPlay Not Working on iOS13.1

Update*

I took my iPhone to an Apple store (London Bromley) made them replace the device, they gave me a brand new iPhone 11 Pro, it wasn't easy trying to persuade them to give it to me. But as soon as I connected it to my car, Apple Car Play started working instantly.

It's been 3 days now and it has been working fine with no problems, so I do believe it may be a connectivity issue on a select few devices. If you still in warranty and can get to an Apple store, I would advise changing your device with a new one and see if that solves the connection issues.

I've had the same problems. Right now, the only way I can get the CarPlay interface to show is to force restart when the phone is connected. However, when it starts back up, I can't switch apps. The new dashboard button works like to old "home" button and activates Siri and gets stuck in a loop.

Thanks for the idea. I just ran out to look at the car settings. Mine was called "Smartphone Projection" and I removed all old entries. It seems like there was an issue with devices with the same name. I can at least get the CarPlay interface to launch now, though I haven't actually driven anywhere so we'll see how it reacts.

Also having the same issue on my 2016 Yukon Denali. I've had 2 phone conferences with Apple Engineers and they installed some diagnostic software to see what is going on. They said a reply can take 24 hours to 4 days. Will update.

From Engineers:

Hello Jeremiah

From Engineering:

I just got a alert on my end, stating that the update to 13.1.2 SHOULD fix the issue that you’re having with your iPhone 11 Pro Max

As such, when you have the time, do a iTunes backup of your iPhone (just in case), and use iTunes to do the 13.1.2 update, and respond back to me if it fixes the CarPlay issue, please.

After speaking with Engineers further I *believe* I've found a fix. Update via iTunes to the latest software. Then reset All Network Settings. After that remove your car from CarPlay and then plug in and set up again. This seems to have worked for me. It recognizes my phone every time I get in it now. I will say during a drive I did a test of several plug/unplug attempts and it didn't recognize once but this is still significantly better than what I was dealing with (never recognizing it) and it at least allows me use of CarPlay while Apple figures out the ultimate fix.

Same issue here. iPhone 11 pro with latest software and driving a a 2019 GMC Acadia. Been logging all my issues but can’t wrap my head around what’s causing it. It’s so random. Here is what has happened in the last 3 days.:

Friday

-Started car Apple Car play took about 1 minute to connect after phone was plugged in. Worked the whole way to Dunkin Donuts. Got back in the car and it reconnected with a black screen. It started to play the song I was on and then stopped working. Plugged and unplugged the USB cable and it connected right away.

-Left work and it took about 2 min to connect.

Saturday

-Wouldn’t connect at all. Had to forget device and reconnect. Got in and out of the car multiple times and it worked with no issues after that.

Sunday

-repeat of Friday

Noticed each time the phone immediately starts charging when plugged in so it seems there is a bug in the car play.

Just went out to my truck, plugged in and no go. Went into settings and selected forget this car. Went into the CarPlay menu in the trucks system to forget this device. Found entries for my prior two iPhones and two entries for this one. So I deleted them all. Turned CarPlay off in the car system. Re-enabled it. Plugged in the phone, nothing. Then hit the add device button, it said it’ll use this phone (the name of this phone). But it didn’t launch CarPlay. Then I hit the projection button, it asked if I want to use CarPlay for this phone, on the phone it asked if I want to allow this vehicle to use CarPlay. Then it launched and worked. I unplugged and replugged. It took a minute or so then launched.

so I’m giving the car system a few minutes to totally turn off, am about to check it again.

hooe this works.

Ok update from this morning: did a reset network settings and it worked as soon as I started the car and plugged in. Arrived at my first stop turned off the car and tried to plug back in and it wouldn’t connect. Will have an update at lunch time.

Tested out an iPhone X with 13.1.2 at lunch today and car play worked flawlessly. I am frustrated. I called Apple and they assigned me a senior advisor and have a call tomorrow at 9am with an engineer. I suggest everyone should call and at least put a ticket in for this issue with the new iPhone. It stinks that we upgrade and then things don’t work as promised.

Drove all the way home and could not get car play to connect until about 20min into my drive. Tried it out in my mother in law’s 2019 Toyota Rav 4 and it worked with no issues. Gonna try a 2017 BMW tonight.

Getting to the point where I don’t even want the phone anymore.