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I forgot my Apple id and Password I don't have bill and box but i have All the information about my phone what to do help.

I have iphone 6 16 16gb

It has activation lock

I forgot my Apple id and Password

I don't have bill and box because the phone is very old

But i have All the information about my phone like imei,serial,model,dateofpurchase etc

So Apple will help me???

Posted on Sep 24, 2019 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2019 7:28 AM

Normally, Apple will only unlock a phone if you have a copy of the original purchase receipt with the serial number on it.


See if you can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password



1 reply
Question marked as Top-ranking reply

Sep 25, 2019 7:28 AM in response to Monuak47

Normally, Apple will only unlock a phone if you have a copy of the original purchase receipt with the serial number on it.


See if you can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password



I forgot my Apple id and Password I don't have bill and box but i have All the information about my phone what to do help.

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