I forgot my Apple id and Password I don't have bill and box but i have All the information about my phone what to do help.

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Level 1

4 points

I have iphone 6 16 16gb

It has activation lock

I forgot my Apple id and Password

I don't have bill and box because the phone is very old

But i have All the information about my phone like imei,serial,model,dateofpurchase etc

So Apple will help me???

Posted on Sep 24, 2019 9:33 PM

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Answer 1

Level 10

686,795 points

Normally, Apple will only unlock a phone if you have a copy of the original purchase receipt with the serial number on it.

See if you can recover the ID/password.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Enter the Apple (iCloud) ID and click Forgot Password.

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