Safari will not open. I click the icon in the dock. I get a message box that says safari unexpectedly quit. I sent a report to

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Level 1

15 points

Safari will not open. I click the icon in the dock. I get a message box that says safari unexpectedly quit. I sent a report to

I clicked the Safari icon in the dock. I get a message box that says "Safari unexpectedly quit.." I tried clicking Reopen - did not work. I sent a report to Apple - yesterday. I check preference updates for Safari, it says I am up to date for my OS Mojave 10.14.6. I have done all of this repeatedly.

I accessed Apple communities through another browser.

What can I do to get Safari to open?

Posted on Sep 25, 2019 10:23 AM

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Answer 1

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Greyeyebrowe Author

Level 1

15 points

Sep 25, 2019 5:56 PM in response to Eric Root

Thanks for the reply Eric Root.

I tried Safe mode, and then tried Diagnostic - holding the "D" key instead of the shift key. Neither one solved the issue.

I thought about doing a reinstall of Safari, but did not find a way to do this in the App Store.

I reinstalled the OS - Mojave 10.14.6. It took a while, but everything with Safari is back to normal.

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Answer 2

Eric Root

Level 10

684,105 points

Sep 25, 2019 10:44 AM in response to Greyeyebrowe

If the above doesn't work, are you running any anti - virus programs? Using a VPN?

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin

Etrecheck – System Information

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