You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

11 pro max bluetooth issues.

I have the new iPhone 11 pro max. On the first day, it connected fine with the bluetooth in my car. Since then it has been getting increasingly more difficult for it to connect. I did a network connection reset, turned bluetooth off and on, renamed the phone and deleted the connection in the car and started over. when it does finally connect, it intermittently drops the connection. My old phone, iPhone 7+ connects just fine and is also on the latest version of IOS.


Any suggestions?

iPhone 11 Pro Max

Posted on Sep 25, 2019 3:05 PM

Reply
3 replies

Sep 27, 2019 2:41 PM in response to mikeqube

Hello mikeqube,


Thank you for using Apple Support Communities! I understand from the information you provided that your iPhone is not connecting as expected to CarPlay; I'd like to help.


The following support article provides some troubleshooting steps to try for this behavior:


How to use CarPlay with your iPhone


Specifically, take a look at the section labeled "Get help"


Best Regards.

Oct 14, 2019 12:30 AM in response to mikeqube

I also have the iPhone 11 max pro & it first connected to my Toyota Highlander through Bluetooth with out much issue but over time started dropping connection and resetting. Now it’s consistently doing it. I even took my vehicle to be serviced thinking it was an issue with my radio. Then I noticed my stereo worked fine when phone was not connected to Bluetooth. I then connected my previous phone which was the iPhone X that I gave to my son & it works via Bluetooth with no issues. This issue/bug/update or whatever needs to

happen to fix this problem....needs to happen fast because I’m about ready to return this piece of **** $1,3000 phone. I’m not about to be driving around without my music!!!!!!!

11 pro max bluetooth issues.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.