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Level 1

4 points

My iPad Air will not update to the latest IOS 13

My IPad Air will not update to the new IOS 13.1, is this iPad too old?

iPad Air 2 Wi-Fi, Cellular

Posted on Sep 25, 2019 4:21 PM

Top-ranking reply

Level 10

81,284 points

Posted on Sep 25, 2019 5:32 PM

If your iPad Air is a 1st generation model ( A1474/75/76 ) then iOS 12.4.1 is as high as your iPad Air can go.

The 1st gen iPad Air is NOT eligible for the new iPadOS.

Sorry.

Best of Luck to You!

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