my iPhone has gone black and won't turn of or software not working. When I connect to iTunes and try to restore I get an error message 4013. according to my mac I have the lastest software. Any suggestions
iPhone 8 Plus
Here’s the usual sequence, and then a call to Apple Support if these don’t get this iPhone working...
If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Here’s the usual sequence, and then a call to Apple Support if these don’t get this iPhone working...
If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
my iPhone won't restore when connected to my mac getting an error message 4013
